Unfortunately we have been unable yet to test how long the stickers will
last when applied on your lens.

The Longevity of the vinyl decals will depend on a few factors.

- How well the sticker was applied. It is important to apply the stickers correctly lined up and without forcing its shape. Incorrectly applying the sticker even by a few millimetres can lead to bends and creases and will encourage the sticker to lift off the lens.

Furthermore any air bubbles that are not correctly removed or pressed out will also encourage the sticker to start lifting off the lens.

- Specific designs will also last longer than others. Designs with smaller and narrower details will typically start peeling earlier as there is less surface area stuck to the lens, so it is important to apply these designs correctly and carefully.

Make sure you take your time when applying the more detailed
designs.

- The Black and White color variants are lighter which makes them stick better and last longer.

Unfortunately even though the color variant vinyl’s are
advertised as permanent, the added weight of the holographic layer and a different
manufacturer leads to the vinyl being less sticky and lasting a shorter time. But as long as the vinyl is correctly applied, they will stick on just fine.

- Depending whether you are playing paintball or airsoft (or any other masked sports) will also dictate how durable the stickers are. As there are no liquid substances in airsoft, stickers will last longer.

However, in paintball as paint is likely to come into contact with the stickers it will likely reduce the adhesives effectiveness and might cause the stickers to start peeling.

- Weather conditions, especially rain will also decrease the effectiveness of the adhesive

Unfortunately we have been unable to test this but please be aware that this could happen.

Standard shipping costs are applied to each order, dependent on destination country.  Free shipping is available on product orders greater than £50 / €50 / $50.

Orders will be sent within 3 working days upon receipt of payment.

All orders are sent out from the UK via standard Royal Mail services.  Please note that due to any scheduled postal strikes or variables outside of our control there may be a delay in receiving your order within the suggested delivery times published by the Royal Mail which we cannot be held responsible for.

Due to the Royal Mail services used, a tracking number may not be supplied at time of posting, so we are unable to provide tracking numbers on most orders.

For orders outside of the UK there may be duties/taxes incurred by the customer.

We will be adding additional countries to our postal destinations - if your country is not listed please contact us via email at jaco@lickedlenses.com for further options.

To be eligible for a return, your item must be in the same condition that you received it, unused and not removed from the original backing plastic, and in its original packaging.  We will not accept returns of stickers that have been ripped in error during application (please follow our application guide that can be found on the Information page).

To start a return, you can contact us at jaco@lickedlenses.com. Please note that returns will need to be sent to the following address: Jaco at Licked Lenses, Orchard House, Letty Green, Hertfordshire SG14 2NZ, United Kingdom.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at jaco@lickedlenses.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at jaco@lickedlenses.com.

This Privacy Policy describes how lickedlenses.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at jaco@lickedlenses.com or by mail using the details provided below:

Jaco at Licked Lenses, Orchard House, Letty Green, Hertford SG14 2NZ, United Kingdom

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
• Disclosure for a business purpose: shared with our processor Shopify
• Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site

Order information

Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business purpose: shared with our processor Shopify, Royal Mail and any other Courier Services used

Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

• Customer support information
• Purpose of collection:  to provide services to fulfill our contract to you and assist with any issues that may arise after an order has been made
• Source of collection: collected from you
• Disclosure for a business purpose: shared with our processor Shopify
• Personal Information collected: order number, name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

 

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BehaviouralAdvertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We may share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
• We may use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
• Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

Your rightsGDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Please email jaco@lickedlenses.com for information about wholesale